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Home Terms & Conditions

All prices are in DKK and including Danish vat of 25%, unless otherwise stated.

Payment:

CRIME PASSIONNEL accepts payment by Visa, MasterCard, Maestro, Dankort and MobilePay. Payment will be debited and cleared from your account, on dispatch of the goods. CRIME PASSIONNEL encrypts all information with SSL (Secure Socket Layer) which means, that unauthorised persons will not be able to read your account number or other information during transaction trough PBS.

Defect Items:

As a customer you have the right to return items with manufacturing defect. Items will be accepted if the goods are sold and delivered with defects that appears 14 days. The defect items must be due to material or manufacturing defects. In this unlikely matter, please contact us immediately on +45 42 76 66 11 or [email protected] and we will kindly resolve any issues.

Cancellation and returns:

For online orders we offer 14 days to regret your purchase. If you regret your purchase and you haven’t opened the packaging yet, we will return the amount of the goods and delivery cost. We do not pay the return freight.

Please contact us immediately on +45 42 76 66 11 or [email protected]

Return of goods:

Items must be returned to the following address.

Crime Passionnel

Hyskenstræde 14,
1207 København,
Denmark